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2. City of Wilmington Code Sec. 45-87. UPON CUSTOMER REQUEST 

   Whenever an owner desires to have his service contract terminated or his water service discontinued, he shall notify the department to that effect in writing. A charge of $40.00 shall be made for shutting off the water. When the property is occupied, the owner shall pay the facilities charge in advance for the balance of the applicable billing period, as well as any other charge due, and the department shall turn on the water for which an additional charge of $40.00 shall be made. (Code 1968, § 47-59; Ord. No. 95- 011(sub 1), § 2, 3-2-95) 

   Requirements for Request 

   1. You will be responsible to clear all charges incurred prior to the actual shut off date plus the accumulated penalty and interest.

   2. When the property is occupied, the owner shall pay the facilities charge in advance for the balance of the applicable billing period, regardless of on/off water status.

    3. Your account will automatically be charged a $40.00 turn off fee and/or a $40.00 turn on fee. 

   4. All request for water shut-offs will remain in effect for 1-year from the date of turn off indicated below. Your account will not be billed during the 1-year period. After this period your account will automatically start to receive bills. If you would like your service to remain off, you must submit another request 30 days prior to the 1-year expiration date. If we fail to receive a CUSTOMER OFF/ON SERVICE REQUEST FORM within the established time frame, it will result in charges to your account. 

   5. Complete this form and return to City of Wilmington at least 72 hours prior to request.

   
   

   Except for Emergencies, Turn Off/On Hours are 9 am to 4 pm Monday to Friday ONLY

4. Company/Requestor's Name*
5. Phone Number*
7. Service Address*
9. City*
10. State*
11. Zip Code*
13. Account Number*
14. Email Address
16. Mailing Address (if Different)
18. City
19. State
20. Zip Code
22. Turn OFF Date/Time Request (if Applicable)
    Turn OFF Date/Time Request (if Applicable)

    Turn OFF Date/Time Request (if Applicable)
23. Turn ON Date/Time Request (if Applicable)
    Turn ON Date/Time Request (if Applicable)

    Turn ON Date/Time Request (if Applicable)

    Someone must be present for service to be turned ON.

25. Meter Removed?
    -- Select One --YesNo
26. Is There a Demolition Scheduled for This Property?
    -- Select One --YesNo
28. Is this a continuance for water that has previously been requested off and is currently off?*
    -- Select One --YesNo
29. If YES, What is the Date of the last Water on/off Last Request:
    If YES, What is the Date of the last Water on/off Last Request:
31. Electronic Signature Agreement*

    By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.

    1. I agree.
33. Electronic Signature*
Leave This Blank:


35. 1. Receive an email copy of this form.
36. Email address

    This field is not part of the form submission.

37. Submit

* indicates a required field